The following return policy pertains to The Amazing Flameless Candle products purchased on www.flamelesscandles.com. If you are not completely satisfied with your purchase, you may return it within 30 days following receipt for replacement, merchandise credit or refund, less any applicable shipping and handling charges. Please note that you are responsible for all return shipping charges and, when applicable, shipping fees charged at time of purchase may not be refundable. Please make sure to return your item to the correct return address listed below to avoid any handling charges.
How do I return my item(s)?
Please contact our customer service at (480) 264-3350 within 30 days purchase and one of our representatives will be happy to assist you. After you have contacted our customer service to notify them of your return, please send your item(s) to:
The Amazing Flameless Candle Logistics Center
2808 Oregon Court, Unit J-1
Torrance, CA USA 90503
Please note that all returned items must be returned in new condition in original packaging and contain your invoice or receipt in order to be eligible for a refund.